What To Do When Your
Inappropriate Email Gets Sent To The Wrong Person
Instantaneous communication has made our lives
easier, but the drawback is that you can't retrieve messages after clicking
"send."
Sometimes, mis-sent emails can be amusing. But if the exchange is
inappropriate and you're in a professional environment, those email errors
can be job-destroying.
So what should you do when you accidentally send an email to someone who
was never supposed to receive it?
Cynthia Good, CEO of Little Pink Book — a career resource site
specifically for women — said this depends on the message itself. If
it's not serious or doesn't offend anyone, feel free to move on and
there's no need to even mention it.
However, if it does offend the recipient, it's best to confront the
situation immediately and as the sender, you should be the one making the first
move. This way, you are not waiting for the other party to come to you, but you
are bringing it up first because it's your wrongdoing.
Good told us this situation has occurred in her office several times,
and it has gotten out of hand when not handled properly.
"People got hurt, so we sat around and discussed it," Good
says. "I mean, no one wants to have these conversations, but sometimes,
those issues have already been there and now it's finally being brought to
light."
According to a study conducted by Little PINK Book and VitalSmarts, one in five women quit their jobs due to “failed crucial
conversations," so by discussing these issues, Good says you have the
"opportunity to get to the root of the problem."
"Use these uncomfortable situations as a catalyst to operate even
better and improve on relationships between colleagues," she says. If not,
these underlying feelings of resentment will potentially lead to bigger
and more serious problems in the office.
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